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Shipping & Returns

What is your return/exchange policy and where can I find it?

We want you to be completely satisfied with your purchase. We accept exchanges and returns for a credit of up to 30 days from the date of receipt of the Read more...

How to return/exchange your item

How to book your return: Email us or call our Member Services team on 020 36953 831 (local rate) with your Order ID and tell us if you'd like to make Read more...

Where do you deliver to?

We deliver to any destination within the UK, including Northern Ireland, the Scottish Highlands & Islands, the Channel Islands and the Isle of Man. Read more...

When can I expect my order to arrive? Can I track my order?

Orders are typically processed within 3 working days. As soon as your order is dispatched, you will be emailed a tracking number, so that you can track Read more...

How much is delivery?

All orders £49 & over are delivered free of charge via standard delivery to destinations within the UK, while orders under £49 Read more...