Membership
- Do I have to place an order every month with my VIP Membership?
- How do I find my order history?
- How do I update or delete my payment information?
- Do you sell kids products?
- How can I cancel my membership? Is there a cancellation fee?
- What is the Fabletics VIP Membership Program?
My Account
Retail
- Can I return items in store?
- Is curbside or in-store pickup available at my store?
- Can I return or exchange items from past order using Curbside Pickup or In-store Pickup?
- How can I find out if a product is available in my local store?
- Are your stores open? How do I find out which stores are open?
- Do I have to wait in line when going to a store?
Shopping the Site
- How do I know which fabric I should get?
- What is the Waitlist?
- What I wanted was out of stock, when will you be stocking it?
- When will I get my pre-order purchase?
- Will I automatically become a Fabletics VIP member if I am already a JustFab VIP member?
- How do I update my phone number?
Shipping & Returns
- How do I return an item?
- Can I return items in store?
- How long should my order take to arrive?
- When will my return be processed?
- How do I check on my order status?
- Can I change or cancel my order once it is placed?
About Fabletics
VIP BeneFits Rewards Program
Clothing and Outifts
- How do I know which fabric I should get?
- How should I care for my Fabletics products in the wash?
- What is an Outfit?
- Are all styles available in plus sizes?
- Can I mix and match sizes within a given Outfit? What about colors?
- What if the Outfit I want to purchase is sold out?