If you purchase a two-piece outfit or single item with a VIP Member Credit and return all the pieces, you’ll be refunded your full credit. If you return only one piece of a two-piece outfit, we can't split up your VIP Member Credit, so we'll partially refund you in the form of store credit. The exact amount of store credit you'll receive will be based on your returned item's proportion of the total VIP price of both items, which won't exceed the $50 you paid for the credit.
Articles in this section
- What can I purchase with a VIP Member Credit?
- Why do VIP Member Credits only apply to certain things?
- Can I buy extra VIP Member Credits?
- Can I redeem multiple VIP Member Credits in one order?
- Why do I still have VIP Member Credits in my account but my access to free shipping and/or exclusive outfits has gone away?
- When redeeming a VIP Member Credit, will it automatically be applied to the most expensive thing in my cart?
- I bought an outfit with a VIP Member Credit, but want to return the top, what will I get back?
- If I return or exchange an item purchased with a VIP Member Credit, will the credit go back into my account? How soon will the VIP Member Credit be added to my account?
- Do VIP Member Credits expire?
- Can I use VIP Member Credits towards bundles?