Your order will be shipped out as soon as our fulfillment centers are able to get your order packaged and ready. Typically, orders are shipped to members within 1-3 days of the order confirmation.
Articles in this section
- When do you ship out my order?
- Do I get free shipping every month as a VIP Plus member?
- Why do I still have VIP Member Credits in my account but my access to free shipping and/or exclusive outfits has gone away?
- If I return or exchange an item purchased with a VIP Member Credit, will the credit go back into my account? How soon will the VIP Member Credit be added to my account?
- Why doesn’t free shipping apply to AUS, FPO/APO, AK, & HI?