The Member Services teams for each brand are separate, so you should direct any questions you may have to the brand you purchased from. For JustFab enquiries: 08 - 446 838 82 (Monday-Sunday, 10:00 AM- 6:00 PM). For Fabletics enquiries: 08 - 446 838 83, Mon-Sun 10:00 AM-6:00 PM. Local call rates apply.