A VIP Credit can be used to purchase any outfit or item worth up to £80! You'll be charged for a credit when you don't skip the month or if you return a full purchase made with a VIP Credit (e.g. both items of an outfit). Store credit is issued whenever you make a return and will be issued if you buy an outfit with a VIP Credit and only return part of your order.
Articles in this section
- Can I buy extra VIP credits?
- What is a VIP Credit and what can I purchase with it?
- Can I choose to be charged earlier for my VIP Credit so that I can shop right away?
- What happens with my VIP Credits if I cancel my membership?
- What's the difference between VIP Credits and store credits?
- When redeeming a VIP Credit, will it automatically be applied to the most expensive thing in my bag?
- I bought an outfit with a VIP Credit, but want to return the top, what will I get back?