When can I expect my order to arrive? Can I track my order?

Due to high volume and increased warehouse safety measures, your order may take an additional 1-2 weeks to ship. Given the situation, this is fluid and changes daily and we are trying to get the best information we can. Orders are typically processed within 2 business days. As soon as your order ships, you will be provided with a tracking number via email so you can track the status of your shipment. If your order is sent via standard shipping, expect it to arrive in 6-10 business days for US, Canada, and Australia. If your order is sent via Guaranteed Express shipping, expect it to arrive in 2 - 3 business days. You can also review your order and obtain tracking information by visiting the Order History section of your account.

Keep in mind that orders placed during peak shipping periods such as the first day of each month, promotional events, and holidays, may take an additional 1-2 business days to process due to the high volume of orders. We will do our best to fulfill your order as quickly as possible.

*Please note: shipments arriving to Alaska, Hawaii, Puerto Rico, APO locations, Australia, or Canada may be subject to longer transit times (up to 30 days) due to the carrier or location of station. We apologize, but at this time, expedited shipping is not available for Alaska, Hawaii, Puerto Rico, APO locations, Australia or Canada.

All US, Alaska, Hawaii, and APO location orders will be delivered by your local postal carrier. We partner with various local carriers including but not limited to, Ontrac, USPS, FedEx, UPS, and more. We also partner with local providers such as DashLink, a DoorDash-affiliated company facilitating local delivery. Canada orders are shipped via Purolator Depot or Canada Post. Australia orders are shipped via DHL.