If you do not skip the month, you’ll be charged £54.99 for a VIP Credit on the 6th of the month, which can be redeemed for any outfit or item worth up to £80 on the site or in-store. We will never automatically ship you products if you do not skip the month.
You can always call our customer service at 020 36953 831 (Mon-Sun: 9:00 AM - 6:00pm) to get refunded as a one-time courtesy, or hold onto the VIP Credit and use it later! Unused VIP Credits expire after 12 months of purchase—but don’t worry, we’ll remind you!
Pro-tip: Set a reminder on your phone for the 1st of the month to check out the new collection and decide whether or not to skip!