How do I return an item?

Fabletics strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges for US and Canada orders within 30 days from the date of shipment and in new, unused condition with the original packaging. Exchanges are not available in Australia, and orders can only be returned. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns (please refer to promotion disclaimers for the terms of each offer).

*First Order: We provide 45 days return/exchange window on your first order and every order after that is will follow our 30 days return/exchange window.

*We’re extending our FREE* return and exchange policy to 120 days on all orders placed between March  1, 2020 and August 31, 2020.

Accessories must be returned with all pieces included and intact, and apparel must also be returned unworn, with all tags still attached.

In the US and Canada, Fabletics offers 3 easy return options: (1) return for Fabletics membership or store credit for free; (2) exchange for another item for free; (3) return for a refund*. Return shipping and handling for non-contiguous US territories, including Alaska, Hawaii, Puerto Rico and APOs, is $9.

In Australia, Fabletics offers 2 easy return options: (1) return for Fabletics membership or store credit for free; (2) return for a refund. Exchanges are not offered in Australia. If you would like to exchange an item, please return the item and place a new order. Please note: new orders are subject to standard shipping rates.

Please note that any membership or store credit used to pay for an order will be returned as store credit and will not be eligible for a refund to a credit card.

*Reward points associated with the purchase will be deducted from your account if you do choose a refund. Items redeemed through the rewards program are not eligible for returns or exchanges.

Shipping Your Returns/Exchanges

Returns and exchanges are easy! Just print your free return label and return packing slip by visiting the Order History page under My Account.

Then follow these steps:

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For further assistance please contact our Member Services team.

If you’re in the US, contact Fabletics US Member Services at +1-844-322-5384 9AM – 9PM EST or via live chat here.

If you’re in the US and would like to make a return to the nearest store, please visit our Store Directory

If you’re in Canada, contact Fabletics Canada Member Services at +1-844-833-6220 9AM - 9PM EST or via live chat here.

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